Refund Policy

Refund Policy

Effective Date: 2026

At Emmanuel Akinmoladun, customer satisfaction is our priority. This Refund Policy outlines the conditions and procedures for returns, refunds, and exchanges.

1. Return Period

You may request a return within 14 days of receiving your order.

2. Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase (receipt or order confirmation) is required

3. How to Initiate a Return

To request a return, please contact us at:
pilotmanny2@gmail.com

Please include:

  • Your order number

  • Reason for return

We will provide instructions for returning your item.

4. Refund Process

Once your return is received and inspected:

  • You will be notified of approval or rejection

  • If approved, your refund will be issued to your original payment method

Processing time: 5–10 business days, depending on your payment provider.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

If the item is:

  • Defective

  • Damaged

  • Incorrect

We will cover the return shipping costs.

6. Non-Returnable Items

The following items may not be eligible for return:

  • Perishable goods

  • Personal care items

  • Customized or personalized products

7. Exchanges

We only replace items if they are defective or damaged.
For exchanges, please contact: pilotmanny2@gmail.com

8. Late or Missing Refunds

If you have not received your refund:

9. Order Cancellation

Orders can be canceled within 24 hours of purchase.
After this period, orders may already be processed and cannot be canceled.

10. Contact

For any questions regarding this Refund Policy, please contact:
pilotmanny2@gmail.com